Refund Policy for Shoukat General Store

Last Updated: 18-11-2023

Thank you for shopping at Shoukat General Store. We appreciate your trust in us. Please read our refund policy carefully to understand your rights and our obligations.

1. Refund Eligibility:

We offer refunds for products purchased directly from Shoukat General Store within 7 days from the date of purchase. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.

2. Non-Refundable Items:

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Perishable goods

3. Refund Process:

To initiate a refund, please contact our customer support at care@shoukatgeneralstore.com with your order number and a brief explanation of the reason for the refund. Our team will guide you through the process.

4. Shipping Costs:

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Processing Time:

Refunds may take 5-7 business days to process after receiving the returned item. The time taken for the refund to reflect in your account may vary depending on your payment method.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund as appropriate.

7. Changes to Refund Policy:

We reserve the right to update or change our refund policy at any time. Changes will be effective immediately upon posting to our website.

By making a purchase from Shoukat General Store, you acknowledge and agree to this refund policy.

If you have any questions or concerns, please contact us at care@shoukatgeneralstore.com.